Return Policy

PLEASE USE THE FORM BELOW TO CONTACT THE STORE FOR MORE INFORMATION.

Item is damaged or missing parts must contact us about any damaged or defective item within 30 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. To help make your order MISSING PARTS WE REORDER ALL PARTS MISSING We reserve the right to reverse the refund or charge for a replacement unit. We reserve the right to refuse to service any damaged or defective item reported more than 30 days after the delivery date. Simply visit My Orders to get started.

Received the Wrong Item

contact us about receiving the wrong item within 30 days of the delivery date to qualify for a resolution. We offer multiple solutions when your order is not right. To help make your order perfect, we may require a photo and/or for the original item to be returned when providing a resolution. If you are instructed to return the original item and it is not received at our Returns Center, we reserve the right to reverse the refund or charge for a replacement unit. We reserve the right to refuse to service any wrong item reported more than 30 days after the delivery date.

We apologize for your less than perfect experience.

· In its original, undamaged condition

· Disassembled, if the item(s) were originally delivered disassembled

· In its original packaging. Note: If the original packaging is too damaged to be shipped back, you must use a box that’s similar to the original or a box no longer than 108 inches. FedEx/UPS cannot accept shipments over 150lbs

There are a few items that can’t be returned:

· Open Box / Clearance items

· Personalized items

· Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)

· Items marked “Non-Returnable” on the sale page

·Refund Timing

· We’ll initiate your refund when we receive your item(s) at our Return Center. Generally, refunds take 5-7 days but may take up to 2 weeks. For more details regarding refunds and the timing of refunds,

·Mattress Return Policy

· NO OPEN BOX MATTRESS RETURNS

· This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.

· ALL MATTRESS COMING WITH FACTORY DAMAGE WARRANTY

· FOR RETURN OR EXCHANGE, YOU HAVE TO PROVIDE US PICTURE FOR THE DAMAGE AND PICTURE TAG AND SERIAL NUMBER

Accepted Payment Methods

· Credit/Debit Cards (Visa, Mastercard, American Express, Discover,

· PAYPALL

· AFFIRM ,CADDIPA